Privacy Policy

 
At www.espartodeco.com , we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a better shopping experience. We partner with trusted providers to ensure a smooth and secure online experience.
 
Email Subscription:
The Esparto Deco newsletter contains news, updates, stock alerts, surveys, and promotions related to our products and services.
You may withdraw your consent or unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
 
Collecting Information:
When you visit EspartoDeco.com, we request certain information so that we can fulfill your orders, communicate with you regarding your purchases, and enhance your shopping experience. Customer contact information may also be used to get in touch with you when necessary.
 
All information collected is kept confidential and used solely to support transactions with Esparto Deco. This website uses order forms to process purchases.
 
Information We Collect and How We Use It:
When you place an order, we may collect:
•Name
•Email address
•Shipping and billing address
•Phone number
•Payment details required to complete the transaction
 
This information is used to process orders, deliver products, provide customer support, and communicate order status. We may also analyze general customer traffic and usage patterns to improve our website’s design and functionality.
 

Cookies

Cookies Used on espartodeco.com:
Our website uses cookies, which are small data files stored on your device to help improve your browsing experience and recognize returning visitors.
 
Cookies may be used to:
•Remember your preferences
•Improve website functionality
•Analyze website traffic and performance
 
Data collected through cookies may include identifiers, browsing activity, technical information, IP address, and approximate location. Cookies do not contain personal information and cannot access data stored on your device.
 
How Can I Control Cookies?
You have the right to accept or reject cookies. Please note that rejecting certain cookies may limit website functionality, including the ability to place orders.
 
Cookie Consent Management:
Visitors can manage cookie preferences through our cookie consent settings, where you may accept all cookies, reject all cookies, or customize your choices.
 
Browser Controls:
You may also manage cookies directly through your browser settings. Instructions vary by browser, including:
•Firefox
•Safari (desktop and mobile)
•Chrome
•Edge / Internet Explorer
•Opera
 

Security

Security (Protecting Customer Information):
We take reasonable administrative and technical measures to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.
Access to personal data is limited to authorized personnel who require the information to perform their duties and who are required to follow our privacy policies.
 
Disclosing Information:
EspartoDeco.com does not sell, trade, or rent personal information.
 
We may disclose personal information only when required to:
1.Comply with applicable laws or legal obligations
2.Enforce our terms and conditions
3.Protect the rights, property, or safety of Esparto Deco, our customers, or others
 
Credit Card Fraud Protection:
We use fraud prevention services provided by our payment processing partners to help detect and prevent unauthorized transactions. Payment-related information is handled according to industry standards set by those providers.
 
Please report any suspected unauthorized credit card use to your card issuer immediately.
 
PIPEDA, CASL, and GDPR Compliance:
Esparto Deco is committed to protecting your privacy and safeguarding your personal information in accordance with:
•PIPEDA (Canada)
•CASL (Canada’s Anti-Spam Legislation)
•GDPR (European Union, where applicable)
 
Personal information is collected, used, and retained only for legitimate business purposes and in a lawful and transparent manner.